Refund policy

Thank you for shopping with Foxtail Boutique!

Your shopping experience is important to me! Below are the online return and exchange policies. Please take the time to read all the information provided, and, as always, feel free to contact me at sales@foxtailboutiquexo.com or by using the Chat With Us button below with any further questions.


IN STORE EXCHANGES/RETURNS

  • Currently Foxtail is NOT accepting returns on any items. 
  • Exchanges- Instore purchases that are accompanied by a receipt with in 10 business days & with original tags are eligible for exchange or store credit.
  • Receipt must be provided as proof of purchase.
  • Clothing must be clean & clearly UNWORN & UNDAMAGED.
  • FINAL SALE ON: sales items, jewelry, accessories, hand bags, makeup bags hats, shoes, candles, and purses/bags.

ONLINE EXCHANGES/RETURNS

  • ONLY un-worn and clean items with the original tags still intact can be exchanged within 10 days of order received.
  • NO exchanges on clothing that has been worn.
  • FINAL SALE ON: sales items, jewelry, accessories, hats, shoes, candles, and crystals.

SENDING ONLIINE ORDERS BACK 

  • Customer IS responsible for shipping costs on items being sent back to the store.
  • Original shipping fees are non-refundable.

 

Â